AI Trends in Customer Service for 2025: Will This Be the Year of AI in Employees’ Daily Tasks?
In 2025, artificial intelligence has the potential to become even more integrated into the daily tasks of customer service employees.…
AI Ethics in Law: Can LLMs Make Ethically Sound Legal Decisions?
Artificial intelligence is becoming increasingly present in various fields, including law. Large language models (LLMs) are gaining popularity as tools…
Personalizing Customer Service with AI: Will LLM Systems Replace Consultants?
In the digital era, personalized customer service has become a key component of business strategies. The use of artificial intelligence…
AI in Customer Service: How LLMs Are Transforming the Contact Center Industry?
In recent years, artificial intelligence (AI) has been gaining traction across various sectors, and its application in customer service, particularly…