Personalizing Customer Service with AI: Will LLM Systems Replace Consultants?
In the digital era, personalized customer service has become a key component of business strategies. The use of artificial intelligence…
Can Bielik, the Polish LLM, Compete with the Biggest Players in the Industry?
Artificial intelligence and language models have revolutionized the way we process natural language. As the demand for increasingly advanced language…
AI in Customer Service: How LLMs Are Transforming the Contact Center Industry?
In recent years, artificial intelligence (AI) has been gaining traction across various sectors, and its application in customer service, particularly…